IN HAMID THERE ARE NO LIMITS Receive your Hamid carpet anywhere in the worldWe want our firm and our products to be recognized not only in Europe, but in the world, that is why we reach you wherever you are without losing our essence.
Shipping costs
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ZONE
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SHIPPING COSTS
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ESTIMATED DELIVERY TIME
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Peninsula
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Free
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24 - 48 h
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Germany,Austria,Belgium,France,Netherland,Italy and Luxembourg
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10€ if the order is under 100€. If the order is more than 100€, the shipping cost will be free.
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Denmark, Poland, Czech Republic, Slovenia and Slovakia
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20€ if the order is under 100€. If the order is more than 100€, the shipping cost will be free.
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Rest of the world
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Previous budget
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ZONE
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Peninsula
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SHIPPING COSTS
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Free
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ESTIMATED DELIVERY TIME
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3 to 5 business days
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ZONE
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Germany,Austria,Belgium,France,Netherland,Italy,United Kingdom and Luxembourg
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SHIPPING COSTS
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ESTIMATED DELIVERY TIME
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ZONE
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Rest of the world
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SHIPPING COSTS
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Previous budget
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ESTIMATED DELIVERY TIME
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Delivery timesThe merchandise will be delivered to your door, through a transport agency. In the case that there is no one at home, the agency will leave a notification, in which telephone number will appear so that they can contact and arrange another day to make the delivery.
In the event of any change in delivery times or other provisions, we will contact you to keep you informed at all times.
The delivery time varies depending on your geographical location, as long as we do not have to make the product which would delay the order.
The ordinary delivery time is from 2 to 5 working days depending on the destination and the characteristics of your order.
For orders of custom made custom rugs, the delivery time is 90 to 120 days.
In the event of any change in delivery times or other provisions, we will contact you to keep you informed at all times.
The delivery time varies depending on your geographical location, as long as we do not have to make the product which would delay the order.
The ordinary delivery time is from 2 to 5 working days depending on the destination and the characteristics of your order.
For orders of custom made custom rugs, the delivery time is 90 to 120 days.
RETURNS, CHANGES AND REFUNDSThe other products may be returned or exchanged according to the following specifications:
Returns for manufacturing or transport defects:
The return of defective or erroneous products will be accepted, being Hamid Carpets who will be responsible for the return costs. Once the product arrives at our facilities we will check the reality of the defect or error and if it is in good condition we will send the correct one without any charge. This circumstance must be communicated within thirty (30) days from the date of receipt of the shipment. To make a return, please send us an email or a fax with your personal data, order reference, items to return and reason to the following email address: info@alfombrashamid.es, or fax number 916342220.
Returns for customer dissatisfaction or right of withdrawal:
If for any reason you are not satisfied with your order, you have the right to return the product within 30 business days, counting from the date of delivery of the order. The product must be returned as delivered, that is, unused. The return costs generated by the shipment of the
Returns for manufacturing or transport defects:
The return of defective or erroneous products will be accepted, being Hamid Carpets who will be responsible for the return costs. Once the product arrives at our facilities we will check the reality of the defect or error and if it is in good condition we will send the correct one without any charge. This circumstance must be communicated within thirty (30) days from the date of receipt of the shipment. To make a return, please send us an email or a fax with your personal data, order reference, items to return and reason to the following email address: info@alfombrashamid.es, or fax number 916342220.
Returns for customer dissatisfaction or right of withdrawal:
If for any reason you are not satisfied with your order, you have the right to return the product within 30 business days, counting from the date of delivery of the order. The product must be returned as delivered, that is, unused. The return costs generated by the shipment of the
product to Hamid Carpets will be borne by the customer.
To make such return, the product must be in perfect condition, in its original packaging without breaking and in perfect condition. No item will be paid that does not arrive in perfect condition and with its packaging in optimal condition. To make a return, please send us an email or a fax with your personal data, order reference, items to return and reason to the following email address: info@alfombrashamid.es, or fax number 916342220.
Once the merchandise is received in our warehouses, and after checking the status of the same, we will proceed to refund the amount paid in full for the purchase of the product, in the payment method in which the purchase was made. The refund of the amount paid by the applicant will be made as soon as possible, in any case within a maximum period of 30 days from the withdrawal. The return costs generated by the shipment of the product to Hamid Carpets will be borne by the customer.
* Products that have been customized to your requirement do not accept return, exchange or refund.
To make such return, the product must be in perfect condition, in its original packaging without breaking and in perfect condition. No item will be paid that does not arrive in perfect condition and with its packaging in optimal condition. To make a return, please send us an email or a fax with your personal data, order reference, items to return and reason to the following email address: info@alfombrashamid.es, or fax number 916342220.
Once the merchandise is received in our warehouses, and after checking the status of the same, we will proceed to refund the amount paid in full for the purchase of the product, in the payment method in which the purchase was made. The refund of the amount paid by the applicant will be made as soon as possible, in any case within a maximum period of 30 days from the withdrawal. The return costs generated by the shipment of the product to Hamid Carpets will be borne by the customer.
* Products that have been customized to your requirement do not accept return, exchange or refund.
Delivery times
The merchandise will be delivered to your door, through a transport agency. In case there is no one at home, the agency will leave a notification, in which telephone number will appear so that they can get in touch and have another day to make the delivery.
In case of any change in delivery times or other provisions, we will contact you to keep you informed at all times.
Delivery time varies depending on your geographic location, as long as we do not have to manufacture the product that would delay the order.
The ordinary delivery time is from 2 to 5 working days depending on the destination and the characteristics of your order.
For orders of custom made rugs, the delivery time is from 90 to 120 days.
In case of any change in delivery times or other provisions, we will contact you to keep you informed at all times.
Delivery time varies depending on your geographic location, as long as we do not have to manufacture the product that would delay the order.
The ordinary delivery time is from 2 to 5 working days depending on the destination and the characteristics of your order.
For orders of custom made rugs, the delivery time is from 90 to 120 days.
RETURNS, EXCHANGES AND REFUNDS
Other products can be returned or exchanged according to the following specifications:
Returns for manufacturing or transportation defects:
The return of defective or erroneous products will be accepted, with Hamid Carpets who will be responsible for the return costs. Once the product arrives at our facilities, we will verify the reality of the defect or error and if it is in good condition we will send the correct one free of charge. This circumstance must be communicated within thirty (30) days following the date of receipt of the shipment. To make a return, send us an email or a fax with your personal data, order reference, items to be returned and reason to the following email address: info@alfombrashamid.es, or to the fax number 916 342 220.
Returns due to customer dissatisfaction or right of withdrawal:
If for any reason you are not satisfied with your order, you have the right to return the product within 30 business days, counting from the delivery date of the order. The product must be returned as delivered, that is, unused. The return costs generated by sending the product to Hamid Carpets will be borne by the customer.
To make this return, the product must be in perfect condition, in its original packaging without breaking and in perfect condition. Any item that does not arrive in perfect condition and with its packaging in optimal conditions will not be paid for. To make a return, send us an email or a fax with your personal data, order reference, items to be returned and reason to the following email address: info@alfombrashamid.es, or to the fax number 916 342 220.
Once the merchandise has been received in our warehouses, and after checking its status, we will proceed to refund the amount paid in full for the purchase of the product, in the payment method in which the purchase was made. The refund of the amount paid by the applicant will be made as soon as possible, in any case within a maximum period of 30 days from the withdrawal. The return costs generated by sending the product to Hamid Carpets will be borne by the customer.
* Products that have been customized to your requirements do not accept return, exchange or refund.
Returns for manufacturing or transportation defects:
The return of defective or erroneous products will be accepted, with Hamid Carpets who will be responsible for the return costs. Once the product arrives at our facilities, we will verify the reality of the defect or error and if it is in good condition we will send the correct one free of charge. This circumstance must be communicated within thirty (30) days following the date of receipt of the shipment. To make a return, send us an email or a fax with your personal data, order reference, items to be returned and reason to the following email address: info@alfombrashamid.es, or to the fax number 916 342 220.
Returns due to customer dissatisfaction or right of withdrawal:
If for any reason you are not satisfied with your order, you have the right to return the product within 30 business days, counting from the delivery date of the order. The product must be returned as delivered, that is, unused. The return costs generated by sending the product to Hamid Carpets will be borne by the customer.
To make this return, the product must be in perfect condition, in its original packaging without breaking and in perfect condition. Any item that does not arrive in perfect condition and with its packaging in optimal conditions will not be paid for. To make a return, send us an email or a fax with your personal data, order reference, items to be returned and reason to the following email address: info@alfombrashamid.es, or to the fax number 916 342 220.
Once the merchandise has been received in our warehouses, and after checking its status, we will proceed to refund the amount paid in full for the purchase of the product, in the payment method in which the purchase was made. The refund of the amount paid by the applicant will be made as soon as possible, in any case within a maximum period of 30 days from the withdrawal. The return costs generated by sending the product to Hamid Carpets will be borne by the customer.
* Products that have been customized to your requirements do not accept return, exchange or refund.